227 Thorn Avenue
Building C, 2nd Floor Orchard Park, NY 14127
www.shswny.org
Hotline
716-882-4357
Fax
716-662-1636
Main Phone
716-662-2040
Primary Services
In Person Crisis Intervention, Mental Health Crisis Lines
Description
Provides around-the-clock support and services to youth in crisis under the age of 18 and their families or caretakers. Mental health professionals will answer questions and concerns by phone and/or meeting with a youth and their parent/caretaker in their community or home. Program is meant to support families in resolving crisis situations in the home or community and help prevent future crises. An effective crisis plan will be developed with the family.
Hours
24 hours a day, 7 days a week.
Eligibility
Open to parents, caregivers, youth, service providers, or any person in the community who is concerned about a youth or family in crisis; serves youth under 18 years old.
Service Area: Erie County.
Service Area: Erie County.
Intake Process
Call hotline at 716-882-4357; will be answered by professional staff who will determine the best way to help in the needed time frame.
Program Fees
Free.
Languages
English, with access to interpretation for other languages.
Handicap Accessible?
Yes
Accessibility
Can meet individuals and families in their home or in the community.
Date of Official Change
Sep 03, 2020
Contacts
Georgina Volanis (Primary)
Director of Emergency Services
volanisg@shswny.org
716-539-5476