Kids Helpline - Crisis Services

100 River Rock Drive Suite 300 Buffalo, NY 14207 www.crisisservices.org
Hotline for Children & Families
716-834-1144

Fax
716-834-9881

Toll Free Hotline
877-543-7400

Primary Services
Adolescent/Youth Counseling, Parenting Helplines, Talklines/Warmlines

Description
Provides school-age children, adolescents, and parents with immediate and confidential support and problem solving assistance for problems of every day living. Callers who talk of suicide, depression, drug and/or alcohol use/abuse receive assessment and linkage to appropriate agencies and community services. Specially trained counselors assist young callers to deal effectively with the many changes, frustrations, pressures, and decisions of the day to day experience of growing up. Also assists parents in dealing more effectively with the increasing stress and demands of raising children.

Hours
24 hours a day, 7 days a week.

Eligibility
Children and their families.

Service Area: Erie County.

Intake Process
Call in to Kids' Helpline.

Program Fees
Free.

Date of Official Change
Aug 27, 2020