Parachute

40 Gardenville Parkway Suite 300 West Seneca, NY 14224 www.parachutecreditcounseling.org
Main Phone
716-712-2060

Fax
716-712-2079

Toll Free
800-926-9685

Primary Services
Bankruptcy Assistance, Business Consulting Services, Credit Counseling, Debt Consolidation Services, Financial Literacy Training, Homebuyer/Home Purchase Counseling, HUD Approved Counseling Agencies, Mortgage Delinquency and Default Counseling, Personal Financial Counseling

Description
Offers expert guidance to better understand and manage your money. All sessions are with certified financial counselors, and for your convenience, most services can be completed over the phone or online.

- Delinquency (Default) Housing Counseling
- Financial Education Classes
- Financial Counseling: Get one-on-one support to understand your complete financial picture, set goals, and create a realistic plan for success.
- Debt Management Plan (DMP): A structured approach to consolidating eligible debts into one affordable monthly payment, often with reduced interest rates, designed to help you pay off debt more efficiently.
- Student Loan Counseling
- Small Business Counseling
- Credit Report Review
- Financial Coaching
- Reverse Mortgage Counseling (aka HECM Counseling)
- Pre-Purchase/Homebuyer Education Counseling

Hours
Monday & Tuesday, 8am-8pm; Wednesday, 8am-6pm; Thursday, 8am-5pm; Friday, 8am-3pm.

Eligibility
Open to all; sole requirement is a financial concern or need.

Service Area: States of New York, Alaska, Arkansas, Florida, Georgia, Hawaii, Illinois, Louisiana, Massachusetts, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Washington D.C., West Virginia, & Wyoming.

Intake Process
Call for an appointment or visit website.

Program Fees
Vary; call for information.

Languages
Interpreter available by request.

Handicap Accessible?
Yes

Date of Official Change
Jul 31, 2025

Contacts
Robert Dunn (Primary)
VP of Counseling
robert.dunn@parachutecredit.org
716-771-3264
Mark Twarog
mark.twarog@parachutecredit.org